Refund Policy
When course enrolments may be refunded, and how to request one.
Last updated: 5 August 2026
Islamic Knowledge may change this refund policy from time to time. The version on this page applies at the time of your request.
Course enrolments
Course enrolment on the Islamic Knowledge site may be eligible for a refund for a period of time (the “Refund Period”). The applicable Refund Period for courses is 7 days from the actual date on which you joined the course.
Subscription products (including All-Access membership, where offered) are handled according to the billing terms shown at checkout and in your Stripe customer portal. Cancelling a subscription stops future renewals; it does not automatically refund the current paid period unless we agree otherwise within the Refund Period above or as required by law.
Requesting refunds
To request a refund for a purchase you made, email info@islamicknowledge.co.uk and include your full name and the course (or product) name. Refunds are credited to the payment method used for the purchase and may take up to two billing cycles to appear.
If the Refund Period has passed but you believe a refund is warranted, please still email us — we will consider requests in good faith.
Other products
Other than course enrolment (and where expressly stated otherwise at checkout), products purchased on the Islamic Knowledge site — including physical store items once dispatched — are non-refundable except where required by UK consumer law.
Payments
Payments are processed by Stripe. Access to paid courses is granted via entitlements on our platform after Stripe confirms payment; a refund will typically revoke or adjust that access once processed.